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FAQ

Answers to the most frequently asked questions about water ionizers and ionization technology.
Can I use my water ionizer with a water softener?

A traditional water softener removes calcium and magnesium and replaces it on an ion by ion basis with sodium or potassium. Although sodium and potassium are both alkaline minerals, and the water will test “purple” with pH reagent drops, water coming…

What are some uses for alkaline water created by a water ionizer?

By now you understand how beneficial ionized alkaline water is for your overall health. It hydrates your body at cellular levels and gives you more energy. It boosts your immune system to fight off diseases like the common cold. It detoxifies the body and…

My new water ionizer has water in it. Is it used?

Every water ionizer is extensively tested by the manufacturer to ensure proper operation before they are shipped to the warehouse. Therefore, there may be residual water drops coming from the bottom hose connectors. Not to worry, your machine is not used.…

Do water ionizers remove fluoride?

The question of whether water ionizers remove fluoride is a bit misguided. Water ionizers, by themselves, don't really remove anything. A water ionizer is an electronic device whereby incoming water has a voltage applied to it through a method of electrolysis…

How can I tell what's in my tap water?

There is a lot that we can learn about our water just by the way it looks, tastes, and smells. If you are concerned about the quality of your water it is always best to have it professionally tested, but we can also discover much about it at home. When using…

What's the best way to store alkaline ionized water?

One of the most frequently asked questions we hear from our customers is "How can I store water from my ionizer? What kind of container should I use?" Whether you want to take your water to work or out to play, or whether you just want to chill your alkaline…

What are some uses for acid water created by a water ionizer?

All electric water ionizers produce both alkaline water and acidic water simultaneously. Most folks purchase a water ionizer for the health properties of the alkaline drinking water. But, did you know that there are a plethora of uses for the acidic water…

Do I have hard or soft water? What's the difference?

Most people think water is just plain old H2O and is the same regardless of where it comes from - whether a bottle the tap or a well. The truth is water quality varies widely throughout the US. The variation depends on many factors. There are two basic causes…